Terms & Conditions

Terms & Conditions

Last Updated: January 22, 2025


Martlesham Pharmacy

These Terms and Conditions govern the use of the Martlesham Pharmacy website and any services requested through it. By using this website, you agree to these terms.


About Us

Martlesham Pharmacy is an independent community pharmacy located in Martlesham, Ipswich, Suffolk (IP5 3SL).

Telephone: 01473 623332

Use of This Website

This website is provided for general information and to allow users to contact Martlesham Pharmacy, request appointments, and enquire about pharmacy services.

You agree to use this website:

  • For lawful purposes only

  • In a way that does not infringe the rights of others

  • Without attempting to disrupt or damage the website or its systems

We reserve the right to restrict or withdraw access to the website at any time.


Pharmacy Services

Information provided on this website is not a substitute for professional medical advice, diagnosis, or treatment.

Any pharmacy services offered (including consultations, travel health services, or weight management support):

  • Are subject to professional assessment

  • Do not guarantee eligibility or treatment

  • May require further information or in-person consultation

Submitting a form does not create a pharmacist–patient relationship until confirmed by Martlesham Pharmacy.


Appointments and Requests

Appointment requests submitted through the website:

  • Are requests only and do not guarantee availability

  • Are subject to clinic times and pharmacist availability

  • Will be confirmed by a member of the Martlesham Pharmacy team

Martlesham Pharmacy reserves the right to decline or reschedule appointments where appropriate.


Health Information Submitted

Any health or personal information submitted through website forms:

  • Is provided voluntarily

  • Must be accurate to the best of your knowledge

  • Will be reviewed by qualified pharmacy professionals where relevant

Please do not submit unnecessary or highly sensitive medical information unless requested.


Website Content

All content on this website, including text, images, branding and logos, is the property of Martlesham Pharmacy unless stated otherwise.

You may not copy, reproduce, distribute, or use website content for commercial purposes without prior written consent.


Limitation of Liability

While we take reasonable care to ensure information on this website is accurate and up to date, we do not guarantee that it is error-free or complete.

Martlesham Pharmacy is not liable for:

  • Reliance on website information without professional advice

  • Temporary unavailability of the website

  • Loss or damage arising from use of the website

Nothing in these terms limits liability where it would be unlawful to do so.


External Links

This website may include links to third-party websites (such as NHS services). We are not responsible for the content or privacy practices of external sites.


Privacy and Data Protection

Use of this website is also governed by our Privacy Policy, which explains how we collect and protect personal information.


Changes to These Terms

Martlesham Pharmacy may update these Terms and Conditions at any time. The latest version will always be available on our website.

Continued use of the website indicates acceptance of any updated terms.


Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.


Contact Us

If you have any questions about these Terms and Conditions, please contact:

Martlesham Pharmacy
Martlesham, Ipswich, Suffolk
Telephone: 01473 623332